customboxesdeals.com(TM) is committed to maintaining the confidentiality of our customers. We do not share, sell, or divulge any information about our customers to third parties, except as necessary to process and deliver purchases.

Information Collection

customboxesdeals.com(TM) is the sole owner of the information collected on customboxesdeals.com(TM). We collect information from our users at several different points on our website.

Registration

In order to use customboxesdeals.com(TM), users must first complete the registration form. Upon registration, users must provide an email address and name. This information is used to notify users about our products even if they do not place an order.

Order

We require information from customers via our purchase form. Users must supply contact details (such as name, email address, and shipping address) as well as financial information (such as credit card numbers and expiration dates). This information is used to process credit card authorisation and customer orders. If we are unable to process an order, these details are used to contact the customer.

Cookies

Cookies are small pieces of information stored on the user’s computer and linked to the user’s information. We use persistent cookies. Persistent cookies are small text files that are stored on the user’s hard drive for an extended period. Users can delete persistent cookies by following the Browser’s help files.

Cookies are used by customboxesdeals.com(TM) to uniquely identify users, associate user files with orders, and enable the shopping basket. The site is not accessible without cookies being enabled.

Log Files

As with most standard web servers, we use log files. This includes internet protocol (IP) addresses, browser types, internet service providers (ISPs), referring/exit pages, date and time stamps, and the number of clicks. This information is used to analyse trends, monitor the site, track users’ movements across the site, and gather general demographic data for aggregate use. This information is not tied to personal information.

Communications from the Site

News and Special Offers

Regular members may receive information about special offers and newsletters. To respect the confidentiality of our members, we offer the option to opt out of receiving these kinds of messages. If you do not want to receive emails in the future, you can send an email to [email protected](TM).

Newsletter

Our customers are automatically signed up for our newsletter. To sign up, we require details about their contact preferences, such as names and emails. To protect our users’ privacy, we offer a method to unsubscribe from these emails. If you do not wish to receive future newsletters, send an email to [email protected](TM).

Customer Service

We contact our customers frequently to offer requested services. Our customer service and production teams utilise both phone and email details to contact customers about issues related to their in-process orders.

Legal Disclaimer

Although we strive to protect the privacy of our users, we may have to provide personal information when required by law and when we believe that disclosure is necessary to fulfil a judicial proceeding, a judge’s order, or a legal process.

3rd-Party Mediators

We utilise an external shipping company to deliver orders and an online credit card processing firm to charge customers for goods and services. These companies do not store, share, or make use of personally identifiable data for any purpose other than for their primary use.

Corporate Transitions

If customboxesdeals.com(TM) undergoes a business transition, such as a merger, acquisition, or sale of a portion of its assets, users’ personal information may be part of the assets transferred. If personal data is used in a different way than disclosed at the time of collection, users will be offered a choice in line with the notification regarding changes.

Choice/Opt-out

Users are given the option to opt out of having their personal information used for other purposes not directly related to our website when we request details. For example, our purchase form provides an opt-out option so that customers who purchase our products but do not wish to receive promotional material can opt out.

Users who no longer wish to receive our newsletter and promotional communications may opt out by replying to the email with “unsubscribe” in the subject line or by emailing us at [email protected](TM).

Links

Our website may include links to other websites. We are not responsible for the privacy practices of these websites. We advise visitors to review the privacy policies of each site they visit that collects personally identifiable data. This privacy statement only applies to the information collected by customboxesdeals.com(TM).

Security

We take all necessary steps to safeguard our users’ data. When users enter sensitive information through the website, their personal information is secured both online and offline.

For sensitive data (such as credit card numbers), we use the most secure encryption software available, SSL. When on a secure site like our order form, the lock icon in the lower right of browsers such as Netscape Navigator or Microsoft Internet Explorer will be locked.

Though we employ SSL encryption to secure sensitive information online, we also make every effort to protect user information offline. All collected information is kept in secure offices. Only those who need the information to perform their job have access to it (e.g., billing clerks or customer service representatives). A password system protects access to user information. The servers that hold personal information are secured in a colocation centre.

Supplementation of Information

Notification of Changes

Suppose we decide to alter our privacy policies. In that case, we will publish the modifications to our privacy statements on the homepage and other appropriate locations to ensure our users are informed about the data we collect and how it is used or shared. If we intend to use personal information in a way different from what was disclosed at the time of collection, we will notify users via email. Users will have the option to decide how we use their personal information in this new manner.

If users have opted out of all communications with the website or have deactivated or deleted their account, they will not be contacted, and their data will not be used in any new way. Any significant modifications to our privacy policies that do not affect existing user data will be announced on our website.